Fequently Asked Questions
Can’t find what you are looking for? Connect with others on our community forums for additional help.
What is ErgoMotion™?
ErgoMotion™ is a patented technology infusing motion into everyday experiences. Traditional ergonomic designs require users to conform to a product’s wave-like form or tilted position, but ErgoMotion™ is designed to move and conform to the user’s natural motion. This allows the product to move with you while you work, making your daily tasks less painful and more comfortable while reducing the risk of repetitive stress injuries. Click here to learn more.
Do I need to install special software to use my ErgoMotion™ device?
No. Smartfish’s products are plug-and-play, and are compatible with the latest Windows®, Apple® and UNIX operating systems.
Can I use the ErgoMotion™ Mouse with my left hand?
Yes! The ErgoMotion™ Mouse is an ambidextrous design, so it is equally comfortable and beneficial for both left- and right-handed users.
When will The ErgoMotion™ Keyboard be available to buy?
Our keyboards will be available to purchase in the new year, and begin shipping August 2010. Click here if you would like to be notified.
What is HSS?
The Hospital for Special Surgery (HSS), located in New York City, is the one of the leading orthopedics hospitals in the country. HSS has been a key collaborative partner with Smartfish in the development of ErgoMotion™ technology.
My mouse suddenly stopped working. I have changed the batteries and reset the mouse. What do I do?
If you are an Apple user, and your mouse suddenly stops working the cause may be interference between wireless and bluetooth. It has been a common problem among Mac’s, and we recommend turning off bluetooth on your computer. To learn more about this issue, go to Apple to read more.